State Farm® Insurance Agent Mike Contreras
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sierra Rayne
February 20, 2026
5
out of
5
rating by Sierra Rayne
"A pleasure to work with"
We responded:
"Thank you, Sierra for your kind words and leaving our office a review!! Have a great weekend!"
Cheryl Gottlieb
February 17, 2026
5
out of
5
rating by Cheryl Gottlieb
"Great servic3"
Linda B
February 13, 2026
5
out of
5
rating by Linda B
"Jenn Caldwell went above and beyond to follow up on my auto claim and check back with me numerous times until I finally got notification that a check was issued. I really appreciated her help and want to commend her for great customer service!"
We responded:
"Thank you so much, Linda for your kind words and for letting us know how well Jenn helped you with your claim. Have a great weekend! :)"
Timothy Taylor
February 10, 2026
5
out of
5
rating by Timothy Taylor
"Celia is a very nice and helpful agent! I have her a five star rating!"
We responded:
"Thank you, Timothy for letting us how Celia took care of you and for leaving us a 5-star review! "
Jalea Hollowell
February 5, 2026
5
out of
5
rating by Jalea Hollowell
"Tera is always a pleasure to speak with and is helpful. Whether you need to change your policy or ask a question, she is quick to give you the help and support you need! I love having an agent who shows such care in accommodating customers needs!"
We responded:
"Thank you, Jalea for your kind words and for letting us know how Tera did for you! Your feedback means a lot! We hope you have a great weekend! "
Kim Overholser
February 2, 2026
5
out of
5
rating by Kim Overholser
"Great customer service and support!"
We responded:
"Thank you, Kim for leaving our office a 5-star review and trusting us with your insurance needs. Take care! "
Ann Gardner
January 28, 2026
5
out of
5
rating by Ann Gardner
"They are so pleasant and very helpful
Just a phone call can resolve problems"
We responded:
"Thank you, Ann for your kind words and the 5-star review. "
Tim Boettcher
January 28, 2026
5
out of
5
rating by Tim Boettcher
"Jennifer Caldwell was extremely helpful and quickly got my new car policy set up so I could take possession of the car within minutes of contacting her. THANKS!!!
UPDATE: And when I later needed to make changes to my policy, Tera was extremely quick and helpful. Everyone in the office is a pleasure to work with.
UPDATE: Celia Luna went out of her way to get my deductible AND my monthly payment LOWERED. Thanks. Love these guys!!!"
We responded:
"Thank you for sharing your experience! We’re so glad Jennifer was able to get your new car policy set up so quickly and make the process smooth. We truly appreciate your trust and are always here to help whenever you need us!"
Lisa Portusach
January 15, 2026
5
out of
5
rating by Lisa Portusach
"Cecilia was super helpful in my needs."
We responded:
"Thank you, Lisa for letting us know how Celia did for you and for trusting our office with your insurance needs. Have a great weekend! "
Jay Haines
January 8, 2026
2
out of
5
rating by Jay Haines
"Lets put it this way... Mike is no "Jake from Statefarm". He is not there when you need him. He is there to sell you more stuff. Mike is condescending and according to his own words "more on the sales side" so if you need actual help with your policy or had an accident, he sends you to the 800 number. I got more valuable information from the receptionist than Mike offered with his "expertise".
Everyone else in the office has been pleasant."
We responded:
"Thank you, Jay for taking the time to share your experience. We’re genuinely sorry to hear that your interaction did not meet your expectations. Providing clear guidance and support—especially when it comes to understanding policies or navigating claims—is something we take seriously, and it’s disappointing to learn that you felt let down in that regard.
We appreciate you noting that other members of the office were pleasant and helpful, and we’ll be sure to share that feedback with the team. Your comments regarding communication style and availability have been noted and will be reviewed internally so we can continue improving how we support our customers.
If you’d be open to it, we would welcome the opportunity to discuss your concerns further and help address any outstanding questions. "
Marilyn Holland
December 23, 2025
5
out of
5
rating by Marilyn Holland
"Celia was effective, efficient and kind while helping us pay for our insurance. She was also delightful to talk with, which means a lot to me. I plan to contact her again with future needs."
We responded:
"Thank you, Marilyn for letting us know how well Celia helped you and for leaving us a review. "
lilly waidtlow
December 23, 2025
5
out of
5
rating by lilly waidtlow
"she was so kind and explained to me what i needed to know!"
We responded:
"Thank you so much, Lilly for letting us know how Jenn helped you! Jenn is an 30 year veteran of State Farm and loves what she does and it shows! Take care! : )"
Heather A
December 19, 2025
5
out of
5
rating by Heather A
"great price and help getting homeowners insurance."
We responded:
"Thank you, Heather for the 5-star review and letting us know how we did for you. Please let us know if we can assist you further and Happy Holidays to you and yours! : ) "
D Dolan
December 17, 2025
5
out of
5
rating by D Dolan
"I was immediately taken care of by Celia and all my questions were answered very professionally. She treated me like a real person and I felt appreciated!"
We responded:
"Thank you so much for your kind words, D! We're thrilled to hear that Celia provided you with professional and personalized care. We truly appreciate your feedback and look forward to serving you again!"
Christine Woody
December 10, 2025
5
out of
5
rating by Christine Woody
"Heather went above and beyond today. This is a great agency"
We responded:
"Thank you, Christine for letting us know how Heather did for you! It’s our mission to provide ‘above and beyond’ service for all of our policy holders. Take care!"
Noah Forest
December 9, 2025
5
out of
5
rating by Noah Forest
"I typically work with commercial insurance, where brokers routinely spend hours reviewing policies in detail and stay in constant contact throughout the process. Mike approaches consumer insurance with the same high level of care and professionalism that you’d expect from top-tier commercial brokers. He takes all the time necessary to ensure every detail is exactly right and that you fully understand your coverage. I honestly can’t recommend him highly enough."
We responded:
"Thank you so much for your thoughtful and detailed review, Noah! I'm so happy to hear that my dedication and professionalism made such a positive impression, especially given your experience with top-tier commercial brokers. Providing thorough, personalized service and ensuring our clients fully understand their coverage is exactly what we strive for. I truly appreciate your recommendation and look forward to continuing to support your insurance needs! Kindest regards, Mike"
Brenda Hensley
December 5, 2025
5
out of
5
rating by Brenda Hensley
"Didn't understand how to add my milage to safe drive so called my local Cottage Grove office where Tera was able to assist me."
We responded:
"Thank you, Brenda for sharing your experience and your kind words about Tera’s service. Our team is always here to assist you so please don’t hesitate to call on us. "
Denise Mikkelson
December 3, 2025
5
out of
5
rating by Denise Mikkelson
"Always a wonderful experience working with Mike Contreras and team! Jenn and Celia took care of my needs quickly and made everything straightforward and simple. Very highly recommended!"
We responded:
"Thank you so much, Denise for the kind words words and the 5-star review. I’m so glad to hear that Jenn made everything simple and straightforward. Take care. "
Matt Hewlett
December 3, 2025
5
out of
5
rating by Matt Hewlett
"An amazing insurance provider and very helpful staff!"
We responded:
"Thank you, Matt for your kind words and the 5-star review! Take care, sir. "
Alexis
November 26, 2025
5
out of
5
rating by Alexis
"Celia Luna was so sweet and very kind when she called to let me know about important information regarding my car insurance policy! Definitely one of the best experiences I’ve had yet, when it comes to insurance companies! I really appreciated the fact that she also told me other things that I didn’t know was happening with my account and changed it immediately for me. 10/10 customer service <3"
We responded:
"Hi Alexis,
Thank you so much for your wonderful review! We're thrilled to hear that Celia Luna provided you with such attentive and caring service. It's great to know she was able to keep you informed and quickly address your account needs. We truly appreciate your kind words and your trust in us—10/10 customer service is what we strive for! If you ever need anything else, please don’t hesitate to reach out.
Warm regards,
Mike :)"
Kathie Riddle
November 25, 2025
5
out of
5
rating by Kathie Riddle
"Heather and Mike are awesome. They took the time and patience explaining the policy to us. They were able to get us a price we can afford and in today’s market that is vital. If you need auto and home insurance, see them."
We responded:
"Hi Kathie,
Thank you so much for your kind words! We're delighted to hear that Heather and I provided you with patient and thorough support, and that they were able to find a policy that fits your budget—especially in today’s market. Your recommendation means a lot to us! If you ever need any further assistance with your auto or home insurance, please don’t hesitate to reach out.
Best regards,
Mike"
Madison Bethke
November 25, 2025
5
out of
5
rating by Madison Bethke
"I have had such a great experience working with our local State Farm agency. I worked with Celia this morning regarding a request and she was able to help fix my problem in a short 3 minute call! She was friendly and knowledgeable regarding my request. Love having a local team here in town!"
We responded:
"Thank you, Madison for sharing your great experience! We're so happy to hear that Celia was able to assist you quickly and effectively while providing friendly and knowledgeable service. Having a local team ready to help is something we truly value, and we're glad you do too! If you ever need anything else, don’t hesitate to reach out.
Best wishes,
Mike"
Jim T
November 24, 2025
5
out of
5
rating by Jim T
"Celia is a very concise and knowledgeable person to work with. I was very happy to be able to finalize business in such a short period of time."
We responded:
"Thank you, Jim for leaving our office a 5-star review! "
Cyra Conforth
November 24, 2025
5
out of
5
rating by Cyra Conforth
"State Farm has been great! I love being able to talk to a real person. Celia was able to quickly get the paperwork in order for my new car. Plus, her sunny personality is a treat!"
We responded:
"Hi Cyra,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Celia provided you with excellent service and made the paperwork process smooth and enjoyable. We agree—her sunny personality is definitely a bright spot! If you ever need anything else, don’t hesitate to reach out. We appreciate having you as part of the State Farm family!
Best regards, Mike :)"
Valerie Squires
November 24, 2025
5
out of
5
rating by Valerie Squires
"My husband and I have been State Farm customers for over 20 years. Having a hometown office that actually knows your name and family is not something we could ever take for granted.
The service has always been great but the customer service from the folks IN the office is what keeps us with State Farm. We love knowing that people like Jenn Caldwell have all of our needs covered, questions or concerns answered and most of all she always makes us feel important. We even go into the office to pay our premiums because getting to talk and laugh with Jenn is so fun. Having her as part of the State Farm team is a blessing.
Thanks for keeping the small town feeling alive. We appreciate you."
We responded:
"Thank you so much, Valerie, for your heartfelt and wonderful review! We are truly honored to have you and your husband as part of our State Farm family for over 20 years. Jenn and the entire team take great pride in providing personalized, attentive service because we believe that knowing our customers and their families is what makes all the difference. It’s wonderful to hear that Jenn’s care and dedication make you feel valued and even bring some joy to your visits. We’re grateful for your loyalty and kind words—they inspire us to keep that special small-town feeling alive every day. Thanks again for being the best part of what we do!"