State Farm® Insurance Agent Mike Contreras
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mike Fleck
May 26, 2026
5
out of
5
rating by Mike Fleck
"Celia was extremely helpful and pleasant!"
We responded:
"Thank you so much for the 5-stars, Mike! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Sarah Holmgren
May 20, 2026
5
out of
5
rating by Sarah Holmgren
"Celia Luna at the Cottage Grove Oregon office took great care of me and my daughter. She was efficient and very helpful in getting my daughter’s auto insurance switched back to State Farm."
We responded:
"Thank you so much for the 5-stars, Sarah! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mike Contreras’s Team anytime."
Sandy Burnes
May 19, 2026
5
out of
5
rating by Sandy Burnes
"I have had the best care with State Farm. I have been with them for 20+ years. I been working with Jenn Caldwell for a lot of years, She is amazing. Very polite, friendly and does everything she can help you with whatever is needed. Would recommend State Farm to all. Thank you for everything you all have done for us. 😆"
We responded:
"Thank you so much for the 5-stars, Sandy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Teresa Miller
May 18, 2026
5
out of
5
rating by Teresa Miller
"This is my 1st time to use my comprehensive insurance. Mike Contreras walked me through the steps to make my experience really easy. Thanks Mike!"
We responded:
"Wow, thank you, Teresa for the amazing 5-star review! It means a lot to us here in Cottage Grove to know that you had such a wonderful experience with us here on State Farm Agent Mike Contreras’s Team."
Cathy Isbell
May 11, 2026
5
out of
5
rating by Cathy Isbell
"Celia is one of State Farm’s greatest assets."
We responded:
"Cathy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that Celia came through in your experience. "
Todd Stewart
May 8, 2026
5
out of
5
rating by Todd Stewart
"SUPER HELPFUL AND A SUPER NICE PERSON....BEEN WITH STATE FARM FOR YEARS ..."
We responded:
"Thank you so much, Todd for your kind words and 5-star review of our office. Take care and have a great weekend, sir! :) "
Nadine Waterman
May 8, 2026
5
out of
5
rating by Nadine Waterman
"Jennifer Caldwell was great to work with. She solved problem very efficiently"
We responded:
"Thank you, Nadine, for your feedback! We're glad to hear that you had a positive experience with our team. If you have any questions or need further assistance, feel free to reach out."
Gary Wundrow
May 8, 2026
5
out of
5
rating by Gary Wundrow
"Great service. Very knowledgeable"
We responded:
"Thank you, Gary for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. Have a great weekend, sir! : ) "
Joelie Saunders
May 5, 2026
5
out of
5
rating by Joelie Saunders
"Everyone in the office is so nice and accommodating always have good information"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mike Contreras’s Team. "
Jennifer David
May 4, 2026
5
out of
5
rating by Jennifer David
"Very friendly and fast"
We responded:
"Thank you, Jenny for the 5-star review and for trusting our office with your insurance coverages. "
Therese Buchko
May 4, 2026
5
out of
5
rating by Therese Buchko
"What a pleasant experience it was working with Mike at State Farm. We started to shop around because we were not happy with our current insurance company. We are thrilled to make the change and it was much easier than we expected."
We responded:
"We are grateful for your 5-star review, Therese! Thank you for taking a moment to share your positive rating of Team Mike Contreras State Farm here in Cottage Grove! Please don't hesitate to reach out to us when you need assistance as we are here for you and Tom! :)"
thomas.h ellis
May 1, 2026
5
out of
5
rating by thomas.h ellis
"Tara saved the Day !! Going to the gym this morning: no seat belt, no turn signals, no ID… and the Officer was kind enough to let me off with a warning.. because Tara and State Farm - said I was who I was…. Don’t be stupid like me …. Thanks, Tara"
We responded:
"We appreciate your review, thomas.h. We are so happy that you had such a wonderful experience with State Farm Agent Mike Contreras’s Team here in Cottage Grove ! "
Lindsey Parsons
April 29, 2026
5
out of
5
rating by Lindsey Parsons
"Tera was polite and helpful. Always a good experience when I call."
We responded:
"Thank you so much, Lindsey for your kind words! We're glad Tera was able to assist you promptly. We appreciate your feedback and look forward to helping you again! "
Dave S.
April 28, 2026
5
out of
5
rating by Dave S.
"Celia was awesome to work with. She responded immediately to my request. Mr. Contreras, is fortunate to have her representing his agency...."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for Team Contreras State Farm Cottage Grove!"
Cathy W
April 28, 2026
5
out of
5
rating by Cathy W
"Jenn was so helpful and friendly when I stopped by for some help with an insurance claim. My agent is in Eugene and, hoping to save the gas to Eugene, I stopped by the local State Farm branch for some help and Jenn went out of her way to answer my questions and solved my dilemma... Thank you so much Jenn 🌞👍"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Charlie Vriesman
April 27, 2026
5
out of
5
rating by Charlie Vriesman
"She is kind and caring speedy to help with all your needs and I was pleased with her work"
We responded:
"Charlie, thank you for your kind review. We deeply appreciate your feedback of how Celia helped you! Take care! : )"
lilly waidtlow
April 21, 2026
5
out of
5
rating by lilly waidtlow
"super easy to work with and was super helpful"
We responded:
"Thank you so much, Lilly for letting us know how Jenn helped you! Jenn is an 30 year veteran of State Farm and loves what she does and it shows! Take care! : )"
Jordan
April 21, 2026
1
out of
5
rating by Jordan
"I had a confusing and unprofessional experience with this State Farm agent. I was trying to get auto insurance for myself. After some back and forth, the agent told me: “Sorry, Jordan. I just found out that our underwriting guidelines have changed and we are not able to exclude a domestic partner or spouse from your coverages so currently you are not eligible for auto at State Farm.” After he said that, I asked follow-up questions and made a couple comments, including whether I could simply get insurance without my girlfriend involved at all, since I am not married and I was not even insured with State Farm yet. Although i was insured by state farm a couple months ago by Katie Carl (wonderful agent she even sent me a bday card highly recommend) After I asked those questions, the agent stopped responding entirely. No clarification, no explanation, no follow-up. Being told something that doesn’t make sense and then being ignored when asking reasonable questions is unprofessional. I would not recommend this agent. Edit: Mike, I understand the office was closed and I’m not disputing that. However, there are inaccuracies in your response. My girlfriend’s license was suspended over three years ago, she has since had insurance, and she is currently insured on another vehicle — so it makes no sense that she would not be eligible to be covered. I also stated that I primarily drive my vehicle and that she would only be driving it a couple times a week, not that she is driving it regularly. Additionally, I explained my situation to my agent exactly the same way I explained it to you. Based on that, the statements about eligibility and communication do not accurately reflect my circumstances or my experience, and it is extremely unprofessional to attempt to place blame on the customer—especially when this was so easily proven incorrect by another agent. Any miscommunication was not on my end. Clear communication is a basic expectation and something taught early on in school. I definitely stand by my review."
We responded:
"Thanks Jordan for leaving our office a review and I will address the items you noted as you left out some key information in your review: 1) You not being eligible for auto insurance: You had told me on the phone that your 'domestic partner' drives your vehicle as she does not have her own vehicle/insurance and because she is not eligible due to her license status, that makes you ineligible. 2) Agent stopped responding to your questions: you TEXTED all of those follow up questions beginning at 5:05pm Friday after our office is closed which is why you did not get a response and answers to those questions. I can not speak to the conversation you had with your prior and now again, current agent but if you explained your circumstances to her as you did to me, the outcome would have been the same as at my office. I welcome the chance to discuss this with you further if you would like to meet to do so and wish you well. Regards, Mike"
Heather Long
April 20, 2026
5
out of
5
rating by Heather Long
"Jenn is always great to work with. She's helped me with getting my newly licensed son set up on auto insurance and with homeowners insurance through selling and buying homes. Always friendly and quick."
We responded:
"Thank you so much, Heather for letting us know how well Jenn has done for you and for leaving our office a review! We really appreciate your kind words! "
Ethan Noah
April 17, 2026
5
out of
5
rating by Ethan Noah
"Everything was clearly explained, and she patiently went through everything with me. In addition to raising my insurance levels to an appropriate amount, she actually saved me a lot! Highly recommend!"
We responded:
"Thank you so much, Ethan for the 5-star review and your kind words about how Jenn was able to assist you. Please don't hesitate to contact us if you have any questions about your coverages or anything insurance related and THANK YOU for trusting our office with your insurance! : )"
danny albin
April 17, 2026
5
out of
5
rating by danny albin
"Wouldn't get my insurance through anyone else"
We responded:
"Thank you, Danny, for the 5-star rating! We appreciate your support and are here whenever you need us. "
Matthew Clark
April 16, 2026
5
out of
5
rating by Matthew Clark
"Bought a new car and drove straight to State Farm. It was really easy to get everything switched over. Jenn Caldwell was very nice and really efficient."
We responded:
"Thank you, Matthew for letting us know how Jenn did first you! Please don’t hesitate to call on us whenever you have insurance questions. "
Jack Moore
April 13, 2026
5
out of
5
rating by Jack Moore
"I have been with State Farm for many years and Jenn Caldwell has always been very helpful and knowledgeable about my insurance needs. I highly recommend her and State Farm"
We responded:
"Thank you, Jack, for your kind words and for being a loyal customer over the years. We're glad to hear that Jenn has been helpful and knowledgeable in assisting with your insurance needs. Your recommendation means a lot to us. "
Barbara Castillo
April 4, 2026
5
out of
5
rating by Barbara Castillo
"One week ago as my auto insurance was set to expire I called the number for the office of Mike Contreras and was blessed to talk to Tera. Tera covered all my options for auto insurance and patiently answered my questions. I'm thankful that Tera was able to make sure all my insurance needs were met by the end of our phone conversation. Thank you again Tera!"
We responded:
"Thank you so much, Barbara for your feedback and kind words! It means a lot to us to know how well Tera helped you and made sure your insurance coverage was well suited for your circumstances and all of your questions were answered. We look forward to continuing to help you moving forward. Have a great weekend! : )"
Danny Lane
March 27, 2026
5
out of
5
rating by Danny Lane
"Working with Mike and Celia was easy. They were both friendly and efficient, and I saved money on my new house and car policies. I'm a happy customer!"
We responded:
"Hi Danny, Thank you so much for your kind words! We're thrilled to hear that working with us was easy and that you saved money on your new house and car policies. Your happiness means a lot to us, and we're here anytime you need assistance in the future!"