State Farm® Insurance Agent Mike Contreras

"Jennifer was great! Super helpful and it didn’t take long at all to get all of my insurance needs covered! 👍🏻👍🏻👍🏻"

"Jenn Caldwell is fantastic to work with!"

"A lovely assistant facilitated a process for me today with competence and courtesy. Her name is Celia Luna."

"I’m so excited to be a part of State Farm insurance. Mike made the process easy and answered any questions I had.. I felt very comfortable with this decision"

"Jenn was very helpful, efficient, and super friendly. I recommend her for all of your insurance needs."

"Mr. Contreras is great to work with. He finds you the best deals for your budget."

"Jenn is really easy to work with and very kind"

"Celia was extremely helpful and pleasant!"

"Celia Luna at the Cottage Grove Oregon office took great care of me and my daughter. She was efficient and very helpful in getting my daughter’s auto insurance switched back to State Farm."

"I have had the best care with State Farm. I have been with them for 20+ years. I been working with Jenn Caldwell for a lot of years, She is amazing. Very polite, friendly and does everything she can help you with whatever is needed. Would recommend State Farm to all. Thank you for everything you all have done for us. 😆"

"This is my 1st time to use my comprehensive insurance. Mike Contreras walked me through the steps to make my experience really easy. Thanks Mike!"

"Celia is one of State Farm’s greatest assets."

"SUPER HELPFUL AND A SUPER NICE PERSON....BEEN WITH STATE FARM FOR YEARS ..."

"Jennifer Caldwell was great to work with. She solved problem very efficiently"

"Great service. Very knowledgeable"

"Everyone in the office is so nice and accommodating always have good information"

"Very friendly and fast"

"What a pleasant experience it was working with Mike at State Farm. We started to shop around because we were not happy with our current insurance company. We are thrilled to make the change and it was much easier than we expected."

"Tara saved the Day !! Going to the gym this morning: no seat belt, no turn signals, no ID… and the Officer was kind enough to let me off with a warning.. because Tara and State Farm - said I was who I was…. Don’t be stupid like me …. Thanks, Tara"

"Tera was polite and helpful. Always a good experience when I call."

"Celia was awesome to work with. She responded immediately to my request. Mr. Contreras, is fortunate to have her representing his agency...."

"Jenn was so helpful and friendly when I stopped by for some help with an insurance claim. My agent is in Eugene and, hoping to save the gas to Eugene, I stopped by the local State Farm branch for some help and Jenn went out of her way to answer my questions and solved my dilemma...
Thank you so much Jenn 🌞👍"

"She is kind and caring speedy to help with all your needs and I was pleased with her work"

"super easy to work with and was super helpful"

"I had a confusing and unprofessional experience with this State Farm agent. I was trying to get auto insurance for myself. After some back and forth, the agent told me:

“Sorry, Jordan. I just found out that our underwriting guidelines have changed and we are not able to exclude a domestic partner or spouse from your coverages so currently you are not eligible for auto at State Farm.”

After he said that, I asked follow-up questions and made a couple comments, including whether I could simply get insurance without my girlfriend involved at all, since I am not married and I was not even insured with State Farm yet. Although i was insured by state farm a couple months ago by Katie Carl (wonderful agent she even sent me a bday card highly recommend)

After I asked those questions, the agent stopped responding entirely. No clarification, no explanation, no follow-up. Being told something that doesn’t make sense and then being ignored when asking reasonable questions is unprofessional. I would not recommend this agent.

Edit: Mike, I understand the office was closed and I’m not disputing that. However, there are inaccuracies in your response. My girlfriend’s license was suspended over three years ago, she has since had insurance, and she is currently insured on another vehicle — so it makes no sense that she would not be eligible to be covered. I also stated that I primarily drive my vehicle and that she would only be driving it a couple times a week, not that she is driving it regularly. Additionally, I explained my situation to my agent exactly the same way I explained it to you. Based on that, the statements about eligibility and communication do not accurately reflect my circumstances or my experience, and it is extremely unprofessional to attempt to place blame on the customer—especially when this was so easily proven incorrect by another agent. Any miscommunication was not on my end. Clear communication is a basic expectation and something taught early on in school. I definitely stand by my review."